Mediator Trainings

The Dispute Resolution Center offers mediator trainings once per year. Specifically we offer general civil and private practice trainings, advanced trainings, and workshops applicable to effective mediation.

This year the 40 hour General Civil Mediation training will be facilitated and led by Attorneys, Antionette Raheem and Earlene Baggett Hayes

african american counselor working with a middle age white couple

40 hour General Civil Mediation Training


A mediator is a neutral third party who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional situations. Participants will learn:

  • Different kinds of conflict
  • Getting past: “you’re wrong…I’m right”
  • Effective listening and recognizing non-verbal communication
  • Balancing power
  • Using neutral language to express different points of view
  • Cultural and gender issues in mediation
  • Dealing with strong emotions
  • Finding “win-win” solutions
  • Writing agreements that work
  • How to become a volunteer mediator


FEE: $995




This training will be all online via Zoom.

Tuesday November 2 - 8:30 AM - 12:45 PM

Wednesday November 3 - 8:30 AM - 12:45 PM

Friday November 5 - 8:30 AM - 2:45 PM

Monday November 8 - 8:30 AM - 2:45 PM

Tuesday November 9 - 8:30 AM - 2:45 PM

Wednesday November 10 - 8:30 AM - 2:45 PM

Friday November 12 - 8:30 AM - 5:30 PM


Educators, social service providers, health care workers, law enforcement professionals, managers, supervisors, real estate agents and community members - anyone who wants to learn about and use better conflict resolution skills in their professional and/or personal life.


Online - Virtual on Zoom


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This training has been approved by the Michigan State Court Administrative Office (SCAO)