Mediator Trainings

The Dispute Resolution Center offers mediator trainings throughout the year. Specifically we offer general civil and private practice trainings, advanced trainings, and workshops applicable to effective mediation.

Topics include:

  • Peer mediation
  • Conflict resolution management
  • Restorative practices
  • Michigan Supreme Court approved 40-hour General Civil Mediator Training
african american counselor working with a middle age white couple

We would love for you to join us for an upcoming training.


A mediator is a neutral third party who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional situations. Participants will learn:

  • Different kinds of conflict
  • Getting past: “you’re wrong…I’m right”
  • Effective listening and recognizing non-verbal communication
  • Balancing power
  • Using neutral language to express different points of view
  • Cultural and gender issues in mediation
  • Dealing with strong emotions
  • Finding “win-win” solutions
  • Writing agreements that work
  • How to become a volunteer mediator


40 Hour General Civil Mediator Training

Week 1 // March 29-31, 2019
March 29 & 30 from 8:30 AM - 5:30 PM
March 31 from 1:00 PM - 5:00 PM.

Week 2 // April 12-14, 2019
April 12 & April 13 from 8:30 AM - 5:30 PM
April 14 from 1:00 PM - 5:00 PM.

Participants must attend all days in order to receive certificate.

Click HERE to download the flyer.


Educators, social service providers, health care workers, law enforcement professionals, managers, supervisors, real estate agents and community members.


LRC Washtenaw County Service Center
4135 Washtenaw Ave.
Ann Arbor, MI 48108


FEE: $995

PAYMENT METHODS: Register online here, or to inquire about a payment plan, contact Germaine Smith at smithger@washtenaw.org or 734-794-2125.

Alternately, you may send payment by check, money order, or cash to:

The Dispute Resolution Center
4133 Washtenaw Avenue, Suite B125
P.O. Box 8645, Ann Arbor, MI 48107

Registered and want to share it?

This training has been approved by the Michigan State Court Administrative Office.