Mediator Trainings

The Dispute Resolution Center offers mediator trainings once per year. Specifically we offer general civil and private practice trainings, advanced trainings, and workshops applicable to effective mediation.


african american counselor working with a middle age white couple

40 hour General Civil Mediation Training


A mediator is a neutral third party who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional situations. Participants will learn:

  • Different kinds of conflict
  • Getting past: “you’re wrong…I’m right”
  • Effective listening and recognizing non-verbal communication
  • Balancing power
  • Using neutral language to express different points of view
  • Cultural and gender issues in mediation
  • Dealing with strong emotions
  • Finding “win-win” solutions
  • Writing agreements that work
  • How to become a volunteer mediator


FEE: $995

*Please contact us if you would like to discuss scholarship options.


We will post the fall 2023 training dates in late summer 2023.


Educators, social service providers, health care workers, law enforcement professionals, managers, supervisors, real estate agents and community members - anyone who wants to learn about and use better conflict resolution skills in their professional and/or personal life.


The first week will be held virtually on Zoom.

The second week will be held in person at the Learning Resource Center, 4135 Washtenaw Ave Ann Arbor, MI 48108


This training has been approved by the Michigan State Court Administrative Office (SCAO)