The DRC presents mediator workshops on the following topics and will be happy to add your name to a list of those who are interested in knowing when these workshops are scheduled.

General Civil and Private Practice Mediator Training

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Approved by the Michigan State Court Administrative Office…


Participants must attend all days in order to receive certificate

WHAT IS A MEDIATOR: A mediator is a third party neutral who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional situations.

Educators, social service providers, health care workers, law enforcement professionals, managers, supervisors, real estate agents and community members


  • Different kinds of conflict
  • Getting Past You’re wrong…I’m right”
  • Effective Listening and recognizing non-verbal communication
  • Balancing Power
  • Using neutral language to express different points of view
  • Cultural and Gender Issues in Mediation
  • Dealing with Strong Emotions
  • Finding “win-win” solutions
  • Writing agreements which work
  • How to become a volunteer mediator


LRC Washtenaw County Service Center
4135 Washtenaw Ave.
Ann Arbor, MI 48108


Participants must attend all days in order to receive certificate

Week 1 - Fri March 29 & Sat March 30 - 8:30 AM - 5:30 PM; Sun March 31 - 1:00 PM - 5:00 PM

Week 2 - Fri April 12 & Sat April 13 - 8:30 AM - 5:30 PM; Sun April 14 - 1:00 PM- 5:00 PM

FEE: $995 registration

Register and make payment by credit card via Click & Pledge below:

*To inquire about a payment plan, contact Germaine Smith, or 734-794-2125


The Dispute Resolution Center
Payment by check, money order, or cash.

The Dispute Resolution Center
4133 Washtenaw Avenue, Suite B125
P.O. Box 8645, Ann Arbor, MI 48107

For more information call 734-794-2125 in Washtenaw, or in Livingston County 517-546-6007 or email us:


Advanced Mediator Training

fotolia_113964077Restorative Practices Basic Circle Training

Date: Has been postponed; TBD
School Restorative Practice Circles brings together those involved in conflict or misbehavior in school or community. Recent bills introduced by Michigan House of Representatives require schools to use alternatives to suspension and expulsion such as Restorative Justice. Be prepared to help staff and students use this effective process. Attendees will be introduced to the circle process.

Who Should Attend?
This training is for those who work in educators and other school staff, social workers, and youth servicing agency staff. Participants will be introduced to restorative circle processes through interactive learning.


14-1 District Court
4133 Washtenaw Ave.
Jury Assembly Room
Ann Arbor, MI 48108


FEE: $250 registration.

Payment by credit card.
Online donation system by ClickandPledge

Register online by clicking the above link.

Payment by check, money order, or cash.  Make check payable to and mail payment to:

The Dispute Resolution Center
4133 Washtenaw Avenue, Suite B125
P.O. Box 8645, Ann Arbor, MI 48107

For more information call 734-794-2125 in Washtenaw, or in Livingston County 517-546-6007 or email us:


Group Facilitation Training: Great Meetings, Great Results

Not Scheduled, please call to inquire

The DRC is hosting an Advanced Mediator Training on Group Facilitation Skills.  Mediators make superior group facilitators because they know how to use process and stay out of content. This 1-day workshop will build on the mediators’ skills by introducing them to the group facilitation process.

The workshop will go in-depth into the tools and techniques for facilitating meaningful group discussions, good decision making, and will give time for participants to practice.  Anyone who would like to facilitate meetings or group decision making should take this training.


Mediating Issues in the LGBT Community

Not Scheduled, please call to inquire

Mediators are increasingly faced with requests from LGBT couples to help settle disputes involving separation and parenting issues. There is little to no law or protection for LGBT families governing these issues. As a result members of the LGBT community are turning to mediation as a forum where they can resolve these disputes. This training will address the unique circumstances LGBT couples encounter in coping with these issues. It will address the nuances and unique difficulties for mediators working with this demographic of society. The training will cover:

  • Property Division and Child Support – who gets what when there is an income disparity but no legal safeguards to address the disparity
  • Child Custody and Parenting Coordination – do both parents have legal rights to the children or does one parent face losing the children
  • Estate Planning – implementing guardianship and inheritance protections for the children who have no legal tie to one parent
  • Cultural concerns and coming out issues – reaction of ex-spouse if the other
    “comes out”
  • Special Topics Panel – parent-teen conflict, elder issues, transgender and communities of color issues



Caucus vs. Joint Session in a Commercial Mediation:

The Moosewood Videos

Not Scheduled, please call to inquire

Watch two advanced mediators employ different methods to resolve the same case with the same parties.  Using video presentations and interactive discussion, Zena Zumeta and Susan Butterwick will show the mediation of a commercial case using joint session and caucus methods.  Observe what happens when the issue changes from "relationship and money" to "money only".  Does style matter?  Ask these and other questions of the mediators and the parties in the case study.


Parent/Teen Mediation and Grandparent/Children Mediation

Not Scheduled, please call to inquire

This training will provide experienced mediators with the necessary skills and information to mediate parent/grandparent/child disputes which may include rules, curfew, communications issues, family relations, incorrigibility, education and running away.



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The Mediator’s Influence:

Presenter: Tracy Allen 

Not Scheduled, please call to inquire

With Michigan advocates gaining more experience and training in the mediation process, the role and responsibilities of the mediator are changing. Join us for an interactive dialogue that explores building the mediator’s capital, using the mediator as a pro-active influence on process and outcome, stretching the boundaries of ethical influences on outcomes and self-regulating a mediator’s influence on the process, parties and advocates.


Creative Conflict Wisdom: Reframing How You Handle Your Conflict

Presenter: Ed Sketch

Not Scheduled, please call to inquire


What’s In This Presentation for You?

See that conflict is an unavoidable part of life, work, politics, and business

Learn a disciplined seven step conflict process
Realize that conflict can be creative
Gain insights into the neuroscience of conflict
Understand and start to overcome your resistance to systematic processes to handle conflict.


Difficult Conversations: How to Discuss What Matters Most

Presenter: Brian Pappas

Not Scheduled, please call to inquire

This advanced mediation training will help you to identify and effectively facilitate the three “difficult conversations” that occur in every mediation.   A highly interactive session, the focus is on strengthening communications skills, self-awareness, understanding the dynamics of conflict.  This training is highly interactive and participants are encouraged to bring their own experiences managing ‘difficult conversations’.